This Privacy Policy explains how Bloom & Blossom processes personal data in connection with its florist workshop services, including wedding bouquets, event decoration, consultations, quotations, delivery, and setup. It applies to visitors and customers who interact with armgestureflag.boats or otherwise contact us about our services in Hong Kong.
Subject to legal limits, you may ask to access, correct, or delete certain personal data, or object to some forms of processing. We may need to keep information where required for business records, contract performance, or legal compliance.
To make a privacy request, use the contact details in this policy and describe the data or issue involved. We will review the request and respond within a reasonable period, taking into account any legal exceptions or verification needs.
We retain personal data for the period needed to manage inquiries, complete services, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or de-identify it where appropriate.
We may revise this policy from time to time to reflect changes in our services, legal obligations, or data handling practices. The updated version takes effect when posted unless a different effective date is stated.
We may collect contact details, event and order information, consultation notes, payment-related records, delivery and setup instructions, and technical data such as device, browser, and usage information. Where needed for wedding or event services, we may also process details you provide about dates, venues, preferences, and coordination requirements.
We receive personal data from forms, messages, calls, consultation discussions, order and payment arrangements, and records created during preparation, delivery, and setup. We also collect limited technical data through the website and related service tools.
Our website may use essential cookies for core functions, preference cookies to remember choices, and analytics cookies to understand site use. Cookies may be session-based or persistent, depending on their purpose.
You may manage cookies through your browser controls and, where available, site settings. Blocking some cookies may affect basic site functions, form handling, or preference storage.
Use the contact details below for questions about this policy or our handling of personal data.
We use personal data to respond to inquiries, arrange consultations, prepare quotations, confirm deposits and dates, coordinate design details, manage delivery and setup, process payments, maintain records, improve website performance, and meet legal or accounting obligations.
We may share personal data with service providers that support website hosting, communications, payment processing, bookkeeping, delivery coordination, and related administrative functions. These parties are expected to use the data only for the services they provide to us.
We may disclose personal data where required to comply with law, lawful requests, court orders, or regulatory obligations. We may also share information to establish, exercise, or defend legal claims.
